Cisco CallManager/Unified CallManager Support

Through our recent Cisco Advanced Unified Communications certification, LightEdge is now proud to offer solutions and services based on Cisco Unified Communications Suite, including Unified Communications Manager, Unity, Cisco Presence and Unified Contact Center Express. We have created several options that we feel will be well received in the market – from very small companies looking for a turnkey solution to enterprise level companies looking for advanced features and the ability to administer the entire system efficiently.

  • Shared/Hosted – this is the simplest and most turnkey offering. Unified Communications Manager hosted in a multi-tenant shared environment similar to our HostedPBX offering. In this model, your company utilizes CallManager as a service for a predictable monthly cost and no upfront costs for software licensing or server hardware.
  • Dedicated/Hosted – in this model, the customer purchases the necessary licenses (or uses existing licenses) and moves the platform to the LightEdge virtualization environment. The advantage being a centralized platform based on redundant Cisco UCS devices within a secure data center with multiple power options and having the option to run whatever version or modules that you wish.
  • On-Premise – for larger companies with their own data center, the on-premise option gives the flexibility and control of keeping the platform onsite and can offer the ability to integrate with other applications that are hosted on-site. In this instance, LightEdge can help you with as much or as little as you need. From purchasing a Cisco UCS device to procuring Cisco licensing to installation, troubleshooting and future maintenance.

If you currently have Cisco CallManager or any product in the Unified Communications platform, please consider the Voice-over-IP professionals at LightEdge for your maintenance contract. We have a strong alliance with Cisco, and are dedicated to offering the best IT services based on our Cisco network.

LightEdge Achieves Advanced Unified Communications Specialization from Cisco

Company launches Cisco Unified CallManager offering for its business customers

DES MOINES, IA, September 13, 2011 – LightEdge Solutions, Inc. announced today that it has achieved the Advanced Unified Communications Specialization from Cisco®. This specialization recognizes LightEdge as having fulfilled the training requirements andprogramprerequisites to sell, deploy and support comprehensive Cisco Unified Communications solutions.

“By achieving the Cisco Unified Communications specialization, LightEdge can now expose our extensive Business Continuity experience to companies running Cisco Unified Communications,” said Travis Thompson, vice president of unified communications for LightEdge.  “Cisco has proven itself a market leader in pushing the innovations in the UC space, bringing new integration to customers and facilitating new ways of leveraging customer investments and we are excited to be able to leverage this technology for our customers.”

“As a Cisco Advanced Unified Communications Specialized Partner, LightEdge’s investment in the training required to provide integrated, collaborative and adaptive unified communications solutions rank them among the industry’s most qualified,” said Richard McLeod, director of unified communications for worldwide channels at Cisco.

The Cisco Advanced Unified Communications Specialization is designed to help Cisco resale channel partners—whether small to medium-sized businesses or enterprise-scale organizations—meet a wide range of customer needs. It allows partners to focus on unified communications market opportunities that require advanced product knowledge and the ability to deploy solutions over multiple sites and geographies. Cisco Advanced Unified Communications Specialized Partners are specialists in building solutions based on the industry-leading Cisco Unified Communications portfolio. These products include Cisco Unified CallManager, Cisco Unity Connection, Cisco Unity voice messaging and unified messaging, and Cisco Unity Express, Cisco Unified Contact Center Express, Cisco Unified Videoconferencing and Cisco Unified MeetingPlace Express.

The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit.  Cisco resale partner certifications—Select, Premier, Silver and Gold—represent an increasing breadth of skills across key technologies and a partner’s ability to deliver integrated networking solutions.  Cisco resale partner specializations—SMB, Express, Advanced and Master—reflect an increasing depth of sales, technical and service expertise in particular technologies.  Achieving Cisco Advanced Unified Communications Specialization also provides LightEdge access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.

For details on LightEdge’s Cisco-based Unified Communications offerings please contact LightEdge Sales at 877-771-3343, e-mail or visit

About LightEdge Solutions

LightEdge Solutions is a customer-centric cloud computing company devoted to solving the IT issues of small and medium-sized businesses nationwide.  By utilizing our economies of scale, connections with world-class vendors and our own internal passion for engineering, LightEdge is able to offer our customers solutions fit their budget and allow them to concentrate on their core business, without worrying about the technology that supports it.  For more information, visit

About Cisco

Cisco, the Cisco logo, Cisco Systems and MeetingPlace are registered trademarks of Cisco Systems Inc. in theUnited Statesand certain other countries.


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