LightEdge First in United States to Launch Microsoft Exchange 2010 SP2 on Hosted Platform

Company utilizes upgrade to simplify multi-tenant unified communication service offering

Des Moines, IA, February 21, 2012 – LightEdge Solutions, an industry leading cloud IT services provider, today announced the refresh of its Hosted Microsoft Exchange platform utilizing the highly anticipated 2010 Service Pack 2 upgrade.  LightEdge is the first to bring this new, inherently multi-tenant, version to market.

“Service Pack 2 makes standing up a multi-tenant Exchange environment much simpler for a managed service provider like LightEdge,” said Mike McHenry, vice president of engineering. “The ease of implementation translates to fewer engineering hours needed to set up the platform, which leaves more time for the product team to develop value-added features like single sign-on and integration with Lync.”

Previous versions of Microsoft Exchange were developed for single site implementations, making it more difficult for service providers to utilize the leading e-mail and collaboration platform in a shared, multi-tenant environment. Service providers, like LightEdge, had to spend additional resources on enabling the platform for multiple customers and ensuring that features like Public Folders and Unified Messaging worked correctly in a shared implementation.

LightEdge has utilized Microsoft Exchange as the hub of its Unified Communications-as-a-Service platform since 2004.  Gartner included LightEdge in its UCaaS Magic Quadrant in 2009 and 2010.

Through the Service Pack 2 refresh, LightEdge has increased the maximum mailbox sizes to 25GB and has added Encryption and Archival solutions for business customers with sensitive information such as finance, medical, legal and insurance records.

About LightEdge Solutions

LightEdge Solutions is a customer-centric cloud computing and consulting company devoted to solving the IT issues of businesses nationwide. By utilizing our economies of scale, connections with world-class vendors and our own internal passion for engineering, LightEdge allows its customers to “plug in” to enterprise-grade IT solutions that maximize uptime and performance, yet fit into their budget. For more information, visit www.lightedge.com.

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LightEdge on Unified Communications as a Service Magic Quadrant

LightEdge has been listed on the UCaaS (Unified Communications as a Service) Magic Quadrant put out by Gartner.  This year, we have been listed in the Visionaries quadrant of the UCaaS matrix.  To avoid confusion, Gartner puts out separate report for on-premise Unified Communications systems and cloud-based or hosted Unified Communications offered on a subscription model (UCaaS).

LightEdge’s UCaaS offering (LightEdge Connected Office) is a suite of several products that can be utilized alone or integrated for improved communication productivity.  Services include:  hosted PBX voice services, hosted e-mail (Microsoft Exchange), hosted instant messaging and presence (Microsoft Office Communicator), hosted desktop faxing, and voice/web conferencing.

According to Gartner[1]: The early adopters of UCaaS have been SMBs (small and medium-sized businesses). Such organizations are more open to working with the applications specialists that have been at the vanguard in offering a full UCaaS product suite.

The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


[1] Gartner “Magic Quadrant for Unified Communications as a Service, North America” by Daniel O’Connell and Bern Elliot, December 20, 2010

 

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